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Terms of Service

1. Introduction

Welcome to SurrenderFi. These Terms of Service ("Terms") govern your use of the SurrenderFi website, mobile application, and services (collectively, the "Services"). SurrenderFi provides a platform that facilitates the voluntary surrender of vehicles with existing loans or leases in exchange for potential financial compensation ("Vehicle Surrender Program").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

2. Service Description

2.1 Vehicle Surrender Program

SurrenderFi offers a Vehicle Surrender Program that allows eligible individuals to voluntarily surrender their vehicles with existing loans or leases. In exchange, SurrenderFi may offer financial compensation based on various factors, including but not limited to the vehicle's condition, market value, outstanding loan balance, and other relevant criteria.

2.2 Pre-Qualification Process

Our pre-qualification process is designed to assess your eligibility for the Vehicle Surrender Program. Completing the pre-qualification form does not guarantee acceptance into the program or any specific financial compensation. All offers are subject to verification of the information provided and final approval by SurrenderFi.

3. Eligibility Requirements

To be eligible for our Services, you must:

  1. Be at least 18 years of age
  2. Be the legal owner or lessee of the vehicle
  3. Have a valid vehicle loan or lease agreement
  4. Provide accurate and complete information during the pre-qualification process
  5. Meet any additional eligibility criteria as determined by SurrenderFi

4. User Representations and Warranties

By using our Services, you represent and warrant that:

  1. All information you provide to SurrenderFi is true, accurate, current, and complete
  2. You have the legal right to surrender the vehicle
  3. You have disclosed all relevant information about the vehicle's condition, history, and outstanding loan or lease
  4. You are not using our Services for any illegal or unauthorized purpose

5. Credit Impact Disclaimer

5.1 No Responsibility for Credit Impact

SURRENDERFI IS NOT RESPONSIBLE FOR ANY IMPACT ON YOUR CREDIT SCORE OR CREDIT PROFILE THAT MAY RESULT FROM SURRENDERING YOUR VEHICLE OR TERMINATING YOUR VEHICLE LOAN OR LEASE.

Surrendering a vehicle with an outstanding loan or lease may have significant negative impacts on your credit score and overall credit profile. These impacts may include, but are not limited to:

  1. Decreased credit score
  2. Negative entries on your credit report
  3. Potential for the lender to report the surrender as a voluntary repossession
  4. Potential for the lender to pursue a deficiency balance
  5. Long-term effects on your ability to obtain credit in the future

5.2 No Credit Counseling

SurrenderFi does not provide credit counseling, financial advice, or debt management services. We strongly recommend that you consult with a qualified financial advisor, credit counselor, or legal professional before deciding to surrender your vehicle.

6. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SURRENDERFI AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, AND PARTNERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  1. Your use or inability to use our Services
  2. Any impact on your credit score or credit profile
  3. Any actions taken by your lender or lessor
  4. Any unauthorized access to or use of our servers and/or any personal information stored therein
  5. Any interruption or cessation of transmission to or from our Services
  6. Any bugs, viruses, trojan horses, or the like, which may be transmitted to or through our Services

7. Indemnification

You agree to defend, indemnify, and hold harmless SurrenderFi and its officers, directors, employees, agents, affiliates, and partners from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from:

  1. Your use of and access to the Services
  2. Your violation of any term of these Terms
  3. Your violation of any third-party right, including without limitation any copyright, property, or privacy right
  4. Any claim that your actions caused damage to a third party

8. Privacy Policy

Your privacy is important to us. Our Privacy Policy, which is incorporated into these Terms by reference, explains how we collect, use, and disclose information about you.

9. Modifications to the Service and Terms

SurrenderFi reserves the right, at its sole discretion, to modify or replace these Terms at any time. We will provide notice of any changes by posting the new Terms on our website. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.

10. Termination

SurrenderFi may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the state of Delaware, without regard to its conflict of law provisions.

Any dispute arising from or relating to these Terms or the Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in Delaware.

12. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect and enforceable.

13. Entire Agreement

These Terms constitute the entire agreement between you and SurrenderFi regarding the Services and supersede all prior and contemporaneous agreements, proposals, or representations, written or oral, concerning the subject matter of these Terms.

14. Contact Information

If you have any questions about these Terms, please contact us at:

SurrenderFi
Email: support@surrenderfi.com

Last Updated: April 9, 2025